HAVE ADDITIONAL QUESTIONS?
For more answers to frequently asked questions, work directly with a member of our team and email us at, allenedmondscan@custhelp.com or call us at 1-800-299-8604 and we will be glad to assist you, our call center hours are listed below for your convenience. We are here to make your shopping experience as pleasant and hassle-free as possible. Please note, chat availability is subject to change.
| Day | Call Center Hours (CST) |
| Sunday | CLOSED |
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
Have Questions About Recrafting?
Please reach out to us at recrafting@allenedmonds.com or call us at 1-888-487-3352 .
| Day | Recrafting Call Center Hours (CST) |
| Sunday | CLOSED |
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | CLOSED |
Our consumer care offices will be closed the following holidays in 2026:
Monday 1/19 - Martin Luther King Day
Monday 2/16 - Presidents Day
Monday 5/25 - Memorial Day
Friday 6/19 - Juneteenth
Friday 7/3 - Independence Day
Monday 9/7 - Labor Day
Thursday 11/26 – Thanksgiving Day
Friday 12/25 - Christmas Day
Friday 1/1 – New Year’s Day
In addition to the above our recraft offices will also be closed:
Friday 11/24 - Day after Thanksgiving
Thursday 12/24 - Christmas Eve Observed
Thursday 12/31 - New Year’s Eve Observed